Posted: 26 January 2022 | Global Railway Review | No comments yet
MTA Long Island Rail Road has announced that 96.3 per cent of their trains operated on-time over the course of 2021, the best total annual on-time performance since modern record-keeping began.
MTA Long Island Rail Road (LIRR) President, Phil Eng, has announced that the LIRR’s 2021 total annual on-time performance (OTP) was the best since modern record-keeping began in the 1970s.
The annual total, 96.3 per cent of trains operating on-time over the course of the year (2021), breaks the previous record of 95.9 per cent set in 2020 and represents a 5.5 percentage point improvement over 2018’s annual on-time rate of 90.4 per cent.
The historic improvements are the result of efforts to systematically identify and address the root causes of all train delays, and the MTA’s accelerated capital work on the railroad with crews pursuing an unprecedented 100 capital projects across the system to modernise and transform the railroad’s infrastructure.
Phillip commented: “The LIRR is delivering for our customers, the consistent and reliable service they expect and deserve. We are proactively tackling longstanding issues through aggressive measures to eliminate, mitigate, and prevent problems before they can become major disruptions. The LIRR Forward Plan laid out the vision, but it was the LIRR workforce – working tirelessly and often thanklessly day in and day out – that deserves the credit for making the vision a reality.”
The LIRR Forward Plan was initiated in April 2018 to address all train delays caused by matters within the railroad’s control, from combating switch and signal failures and broken rails to upgrading rail car reliability.
Infrastructure Developments, Operational Performance, Passenger Experience/Satisfaction, Rolling Stock Maintenance, Safety, Signalling, Control & Communications, The Workforce, Track/Infrastructure Maintenance & Engineering
Long Island Rail Road (LIRR), Metropolitan Transportation Authority (MTA)